Privacy Policy

Information We Collect

When you use our website or make a booking, we may collect personal information including your name, email address, phone number, and payment details. We also collect non-personal information such as browser type, IP address, and pages visited through cookies and similar technologies.

How We Use Your Information

• To process and manage your vacation rental bookings
• To communicate with you about your reservations and inquiries
• To provide concierge services and personalized recommendations
• To improve our website, services, and customer experience
• To send promotional communications (with your consent)
• To comply with legal obligations

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

Third-Party Services

We work with trusted third-party service providers to operate our business, including property management systems, payment processors, and analytics services. These providers have access to your personal information only as needed to perform their functions and are obligated to maintain its confidentiality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.